Upstairs A/C quite working late Saturday evening. Called Alaskan at 7am Sunday morning. Left my information with their answering service. Technician (Marcel) called me back quickly. He was able to get to my place a lot quicker than I was expecting being it was the hottest weekend of the year. Marcel was very friendly and professional. He had my Unit running by 10am. Repair cost was very reasonable, especially for a Sunday. Thanks again Marcel